ClipFabulous

Privacy

Updated October 26, 2026. This policy explains how ClipFabulous, operated by Michael Alexander, handles information in the website studio and its connected AI-assistant tools.

Information we collect and why

• Account and connection information: your account identifier, email, display name, account roles, assistant permissions, and connection records. We use these to sign you in, identify the correct private account, authorize tools, and allow you to disconnect assistants.
• Creation information: prompts, selected model or style, aspect ratio, job identifiers, timestamps, progress, error status, and completed images or videos. We use these to create or edit media, show your history, deliver downloads, and diagnose failed jobs. Prompts are stored with job records. An uploaded source image for an AI edit is processed for that request and is not stored by ClipFabulous as a separate uploaded source file; a saved creation used as the source remains in your account until you delete it.
• Account balances and payment records: credit grants, reservations, usage and refunds, plus Stripe customer, subscription, invoice, and event references. We use these to maintain your balance, settle jobs, and reconcile payments. Stripe handles payment-card details; the ClipFabulous application stores payment references and status rather than full card numbers.
• Support information: your account identifier, email, request category, message, ticket number, timestamps, and resolution status. We use these to handle support, billing questions, privacy or deletion requests, and abuse reports. Authorized service operators can review tickets and operational job information to provide support.

Download diagnostics and service improvement

For downloads initiated in My Creations, we can record whether your browser received the complete file or reported a download failure. Each creation stores at most two outcome flags; this does not establish that you saved the file to your device. We do not include prompts, email addresses, private media links, or payment information in these download reports. External-provider downloads are not measured. Turn off Share download diagnostics beside the download controls to stop these reports from this browser; downloading still works. These flags are deleted with the creation.

The founder dashboard also summarizes existing job states, recorded failure categories, support tickets, and whether an account created jobs on more than one day. These operational totals include founder and test activity and are used to improve reliability, not for advertising or cross-site tracking.

Who receives information

• Hosting, authentication, and storage: Netlify hosts the service, verifies account sessions, and stores account, job, media, support, and connection records. Requests also pass through its hosting infrastructure.
• Image processing: prompts, image settings, and any source image needed for your requested generation or edit are sent to the configured OpenAI image service, normally through Netlify AI Gateway.
• Website video processing: when you choose the external AI-video workflow, Higgsfield receives the prompt, selected settings, and any uploaded source image needed for that job. Browser-rendered motion-card source images stay in your browser; the completed motion card and its job information are saved when you complete the creation.
• Payment processing: Stripe receives the information needed to process website payments and manage billing.
• Connected assistants: when you authorize an assistant such as ChatGPT or Claude, it receives the profile, balance, model information, creation results, or temporary media links needed for the tools you request. Disconnecting stops future authorized access; it does not remove results already delivered to that assistant or copies you have downloaded or shared.

These services have their own data practices: Netlify privacy policy, OpenAI API data controls, Higgsfield privacy policy, and Stripe privacy policy. Deleting a ClipFabulous record does not by itself delete copies processed or retained by another service.

How long information is retained

Media stored by ClipFabulous and creation records remain in your account until you delete the creation or an account-deletion request is fulfilled. External-video outputs may remain hosted by the video provider and can become unavailable under that provider's retention policy; download a copy you want to keep. The application's account, balance, payment-reference, support, and connection records do not currently have automatic deletion periods; they remain stored until removed through the applicable deletion process. Resolving a support ticket does not delete its contents. Account-deletion requests are reviewed manually and are not an instant account-deletion action.

Assistant access credentials expire after one hour; refresh credentials expire after 30 days unless exchanged or revoked earlier. Temporary assistant media links expire after ten minutes. These are access-validity periods: expiration prevents further use but does not automatically delete all related stored records. Service-provider retention and any payment-record retention requirements are governed separately by the provider policies linked above.

Your controls and privacy requests

• In My Creations, use Delete to remove a completed or failed creation and its stored media from ClipFabulous. Active jobs cannot be deleted while queued or rendering. Deleting a creation does not erase the account's balance-settlement records.
• In your account's assistant-connection panel, use Disconnect all AI assistants to revoke assistant access.
• Open Support & deletion from your account and choose Privacy or account deletion to request account deletion, access to your information, or correction of account information. Your request receives a ticket number for follow-up; it is reviewed by the service operator.
• You can view your account information and download completed media through the studio. Information already downloaded, shared, or delivered to a connected assistant must be managed in that destination as well.

For help or privacy questions, use the ClipFabulous Support page and its account support instructions. Include only the information needed for your request; do not include passwords, assistant access credentials, or payment-card numbers in support messages or creation prompts.